I, Markus Schneeweis, hold a degree in computer science and as an organizational developer. I have accumulated over 30 years of experience in the IT industry. After occupying various management positions at Ingres Inc, Oracle Deutschland GmbH, and Siebel Inc, I assumed the role of Chief Operating Officer (COO) and became a shareholder at CIO Solutions GmbH in Berlin in 2006. From 2006 to 2022, I was employed by ec4u expert consulting AG (DIGITALL AG) in Karlsruhe.

Currently, I serve as an Associate Director at Sopra Steria SE, where I head the integration department. Additionally, I work as a coach and author, focusing on topics like API management and modern IT strategy, particularly within the realm of enterprise-wide integration.

• Proficient Salesforce Professional with 4 years of experience in development and administration, specializing in Sales and Service Cloud.

• Strong skills in Salesforce administration, API management with Mulesoft, and using Salesforce DX with VS Code for packaging, testing, and scratch org development.

• Skilled in Integrating Salesforce.com with external applications using Web Services API and REST API.

• Familiarity with version control systems like Git and BitBucket and understanding of CI/CD using Copado for Salesforce DevOps.

• Skilled in IT service management, including change, incident, problem, RFCs, ticketing, access management, continual service improvements, service level management, and reporting.

• Proficient in ALM tools such as Jira, Confluence, and ServiceNow.

• Excellent communication and business presentation skills.