Dreamforce ‘25 Tour: Streamline Case Creation Using MuleSoft IDP

Oct 29, 11:30 PM – Oct 30, 12:30 AM (UTC)

Healthcare and Life Sciences

Join us for a Dreamforce ‘25 Community Tour edition of the MuleSoft Healthcare & Life Sciences Meetup!Discover how to au...

AICustomer use casesDF25
Virtual event

About this event

Join us for a Dreamforce ‘25 Community Tour edition of the MuleSoft Healthcare & Life Sciences Meetup!

Discover how to automate Salesforce Case creation with MuleSoft Intelligent Document Processing (IDP) — extracting key data directly from email attachments to streamline workflows, save time, and improve accuracy.

We’ll walk through a live demo and share implementation lessons learned to help you deliver faster, smarter, and more accurate case automation.

Whether you’re in healthcare, life sciences, or any industry managing case intake from unstructured documents, you’ll leave with practical strategies to put automation to work in your org.

Speakers

  • Audrey Honeycutt

    Rush University Medical Center

    MuleSoft Developer

  • Shivani Marrero

    RUSH University Medical Center

    Sr MuleSoft Developer

Moderator

  • Diane Kesler

    CloudBlazer

    MuleSoft Practice Lead, Sr MuleSoft Architect Hyperautomation

Organizers

  • Diane Kesler

    CloudBlazer

    MuleSoft Cert Instructor, Architect, SME

  • Audrey Honeycutt

    RUSH

    Sr. MuleSoft Developer

  • Mark Knox

    AVIO Consulting

    Architect

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