Aug 23, 5:30 – 6:30 AM (UTC)
A setup and runtime session that enables AI agents to securely access, chunk, index, and retrieve your organization's real-world unstructured data (like PDFs, knowledge articles, or transcripts), ensuring AI responses are accurate, context-aware, and grounded in relevant content.
The AgentForce Data Library Session allows Salesforce AI agents to access and use your organization’s real-world data, like PDFs, knowledge articles, and transcripts. During setup, the system chunks and indexes this content in Data Cloud. At runtime, AI agents retrieve relevant data to ground their responses, ensuring accuracy and context. This enables more reliable, brand-aligned answers. It supports use cases like customer support, internal knowledge access, and AI chatbots. The process is secure, scalable, and fully integrated within the Salesforce ecosystem
EPAM Systems
API Competency Lead and Senior Solution Architect
EPAM Systems
API Competency Lead and Senior Solution Architect
GrowthArc Technologies Pvt Ltd
Sr Integration Engineer
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