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Agentforce: External Data, API Catalog & Topics - Part VI

Aug 30, 5:30 – 6:30 AM (UTC)

Surat

In Part 5 of our MuleSoft + Agentforce series, learn how to connect Agentforce with external systems using MuleSoft APIs. We’ll explore API Catalog integration, topic setup, and live API calls to supercharge agent intelligence and automation.

Virtual event

RSVP

About this event

Welcome to Part 5 of our MuleSoft Meetup series—where integration meets intelligence.

This session will walk you through how to extend Agentforce beyond Salesforce by integrating with MuleSoft APIs, enabling agents to retrieve and act on data from any external system directly through AI-generated interactions.

What you'll learn:

  • How to call MuleSoft APIs from within Agentforce
  • Setting up API Catalog entries in Salesforce for reuse
  • Creating Prompt Builder Topics that invoke external services via MuleSoft
  • Real-world use cases: Checking order status, retrieving external customer data, or posting updates to a third-party system
  • Best practices for security, error handling, and optimizing performance

This session is ideal for integration architects, MuleSoft developers, and Salesforce teams building intelligent service experiences that span across platforms.

⚙️ Let’s make Agentforce your AI-powered integration layer!

Speaker

  • Jitendra Bafna

    EPAM Systems

    API Competency Lead and Senior Solution Architect

Moderators

  • Jitendra Bafna

    EPAM Systems

    API Competency Lead and Senior Solution Architect

  • Nitish Jain

    GrowthArc Technologies Pvt Ltd

    Sr Integration Engineer

Organizers

  • Jitendra Bafna

    EPAM Systems

    Principal Architect

  • Nitish Jain

    GrowthArc

    Consultant/Application Developer

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