Welcome to Part V of our Agentforce Meetup series!

In this session, we’re diving into how Agentforce leverages Intelligent Document Processing (IDP) to automate the handling of unstructured documents—turning static files into dynamic, actionable data.

Discover how Agentforce uses IDP to seamlessly extract insights from documents, trigger relevant workflows, and reduce manual effort across core service operations. From intake to action, Agentforce makes it possible to process high volumes of forms, emails, and PDFs—without human touch.

We'll explore:

• How IDP is integrated into Agentforce to drive document intelligence
• Using document content to trigger smart flows and responses
• End-to-end automation for document-heavy processes like claims, onboarding, and customer service
• Real use cases that show how Agentforce reduces turnaround time and increases accuracy

This session is designed for automation leads, operations strategists, and teams looking to simplify and accelerate document-driven work with Agentforce.