Agentforce: MuleSoft IDP meets Agentforce (Smart Docs, Smarter Agents ) - Part VII

Sep 6, 5:30 – 6:30 AM (UTC)

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In Part 6 of our MuleSoft + Agentforce series, discover how to integrate Intelligent Document Processing (IDP) into your agent workflows. Learn how to extract, process, and act on data from documents using MuleSoft APIs and Agentforce automation.

Virtual event

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About this event

Welcome to Part 6 of our MuleSoft + Agentforce Meetup series!

In this session, we’ll explore how to unlock the power of Intelligent Document Processing (IDP) within Agentforce. Learn how MuleSoft and Agentforce can work together to extract actionable insights from unstructured documents—automating everything from intake to action.

We’ll cover:

  • What is IDP and how it fits into the Salesforce ecosystem
  • Integrating MuleSoft APIs with OCR/AI engines 
  • Using Agentforce to trigger flows from document content
  • Building end-to-end workflows: From file upload → document extraction → AI summarization → action creation
  • Real use cases: Claims processing, invoice handling, onboarding forms, customer emails

This session is tailored for integration specialists, AI solution architects, and process automation leads who want to drive zero-touch document handling in Service Cloud and beyond.

🧠📄 Join us to transform documents into decisions—automatically.

Speaker

  • Jitendra Bafna

    EPAM Systems

    API Competency Lead and Senior Solution Architect

Moderators

  • Jitendra Bafna

    EPAM Systems

    API Competency Lead and Senior Solution Architect

  • Nitish Jain

    GrowthArc Technologies Pvt Ltd

    Sr Integration Engineer

Organizers

  • Jitendra Bafna

    EPAM Systems

    Principal Architect

  • Nitish Jain

    GrowthArc

    Consultant/Application Developer

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