Real-Time Loyalty at Scale:How SRG Powers Its Platform with MuleSoft

Name: Real-Time Loyalty at Scale:How SRG Powers Its Platform with MuleSoft
Start: 2026-06-24T17:30:00+10:00
End: 2026-06-24T19:00:00+10:00
Location: Quay Quarter

Jun 24, 7:30 – 9:00 AM (UTC)

Sydney

Dive into the story of how Super Retail Group implemented loyalty solution across its brands Rebel, Supercheap Auto, and BCF using MuleSoft's API-led architecture, Solace event-driven messaging, and Dynatrace observability — delivering a seamless, real-time multi-brand customer experience at scale.

API DesignAPI GovernanceAnypoint CLIAutomation

In-person event

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About this event

Discover how Super Retail Group (SRG) transformed their loyalty experience across Rebel, Supercheap Auto, and BCF — memberships, rewards, digital wallets, and invoicing into a single, seamless customer journey. In this session, we'll unpack how MuleSoft's API-led connectivity architecture, combined with Solace's event-driven messaging and Dynatrace observability, enabled real-time integration across disparate systems at scale. Walk away with practical patterns for orchestrating complex, multi-brand loyalty ecosystems using sustainable APIs.

The session will cover the following topics:
Business Context and Challenge - Why Super Retail Group needed to implement the Loyalty platform for its brands.
Architecture Overview -  Mulesoft API-Led connectivity at the backbone
Real Time at Scale - Leveraging power of Solace PubSub+ broker for event driven messaging and Dynatrace for end-to-end Observability
Demo - A Unified Experience - How the seamless customer journey looks like now.
As a final activity, we will conduct a quiz with exciting prizes up for grabs! Quiz winners will be awarded with prize in addition to other fantastic rewards.
Stay with us for evening refreshments and drinks.
We can't wait to see you there! 