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Accelerate your Black Friday Customer Service

Nov 11, 2022, 8:00 – 9:00 AM

Zurich

How can you improve customer service by handling higher request peaks for events like black friday, cyber monday, xmas, etc.

About this event

This virtual meetup is going to present a customer service use case, which is handling higher peaks on customer cases and support request by introducing automation in combination with chat bots. 

- Introduction: MuleSoft Automation

- Repetitive work for companies during black friday

- Show casing the solution + Live Demo

- Retail use cases 

- Manufacturing use cases

- Healthcare and Life Science use cases

- Q&A


Speakers

  • Verena Meyer-Trenkle

    MuleSoft

    Automation Captain

  • Daniel Portmann

    MuleSoft

    Manufactoring Expert

  • Heinz Kohlweg

    MuleSoft

    HLS Expert

  • Christian Steinmetz

    MuleSoft

    Account Executive

  • Amir Khan

    MuleSoft

    Solution Engineer

Organizers

  • Christian Dr. Berker

    Lehmann Pioneer Digital Group

    Manager

  • Frederic Agneray

    Accenture

    Integration Architect

  • Samuel Anandh

    Technology Leader/Integration Specialist/Solution Architect/Product Manager

    Roche

  • Santhosh Maruthaiyan

    Hoffman La Roche

    Lead - Integration Solution Architecture

  • Rahulsingh Narooka

    Infosys

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